The A to Z of everything you need to know about Moonflower self-catering cottages in Randburg, Johannesburg.
A
ACCESS: The property can be accessed with the remote control provided when you check in.
ADAPTORS: Two-prong adaptors are provided for in the cottage.
ADDRESS: 12 Yaron Avenue, Victory Park, Randburg, 2195
AIRPORTS: Please check and confirm your flight details before leaving.
AMBULANCE: Netcare 911: 082 911 (24 hrs) or 10177.
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BANKS: All major banks, situated in all major malls, there are ATM’ s at the Shopping Centre.
BARBER: There is a barber at the Victory Park Shopping Centre.
BLANKETS: For colder evenings, there are additional blankets in the cupboard.
BRAAI/BARBECUE: Gas braai and coal braai available at the pool area.
BREAKFAST: There is a Mugg & Bean at the Victory Park Shopping.
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CYCLING: Great cycle trail in Delta Park and Braamfontein Spruit, all within walking distance.
CELLPHONE NETWORKS: For a local SIM card, please ask Jamie for a proof of residence.
CHECK-OUT: Check-out time is 10:30 am. For a later check-out, please enquire at reception.
CHIROPRACTOR: Jessica Albrecht: 082 844 9903 at The Village
Medical Centre, 12 7th Avenue, Parkhurst.
CREDIT CARD FACILITY: We do offer a credit card facility for payment if required.
D
DAMAGE: If anything is broken, please let us know so we can repair or replace it.
DOCTOR: Dr Cohen or Dr Frankel: 011 788 3404 at The Village Medical Centre, 12 7th Avenue. Parkhurst.
DRUGSTORE/PHARMACY: Dischem is at the Victory Park Shopping Centre.
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ELECTRIC APPLIANCES: Please switch off all electrical appliances before leaving.
ELECTRIC BLANKETS: All beds have electric blankets. Please switch them off once you up.
ELECTRICITY: Please help us support the environment by switching off lights when not needed
EMERGENCIES: Please contact reception, or one of the emergency contacts below:
Police: Nationwide emergency response: 10111.
Netcare Rosebank Hospital: 011 328 0500
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FIRE STATION: Rosebank fire station: 011 788 5000.
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GROCERIES: We supply basics like toilet paper, dishwashing liquid etc for short-term guests.
Longer-term tenants need to provide their own.
Woolworths and Pick ‘n Pay is at the Victory Park Shopping Centre.
GARDEN & FACILITIES: Garden, swimming pool and braai facilities are available for all our guests. As this is a communal area, please respect others around you.
H
HAIRDRYERS: Hairdryers are available upon request from reception.
HEATERS: There are wall heaters in all the cottages. Please remember to switch it off before leaving.
HOSPITALS:
Netcare Rosebank Hospital – 011 328 0500
Netcare Milpark – 011 480 5600
Medicross Randburg – 011 796 1400
HOUSEKEEPING: We tidy every day except on Weekends. Longer term guest, once a week.
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INFORMATION: If you require any information, please contact reception during office hours.
IRON AND IRONING BOARDS: Irons and ironing boards are supplied.
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JOHANNESBURG ZOO: Visit our Zoo, less than 5km away.
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KEYS: When you check out, please hand the keys to reception.
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LANGUAGES: South Africa has 11 official languages; English is the main language.
LAUNDRY: Laundry service are available at R150 for a 5kg load including ironing with a 24-hour.
LIGHTS: Please switch off lights before you leave.
LUGGAGE: Luggage scale available upon request.
M
MAINTENANCE: As maintenance is ongoing, please assist us by reporting anything that you have noticed.
MASSAGE: For a relaxing massage, we recommend Puri Thai Massage.
MOSQUITOS: We do have mosquitos in summer; however, Johannesburg is a Malaria-free area
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NOISE: As there are other guests and neighbours, please keep noise to a minimum and respect those around you.
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OFFICE HOURS: Although we adhere to office hours, we are aware that there may be requests after-hours.
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PAYMENTS: Please settle your account upon arrival. Credit card facilities are available and there is an ATM located at the Victory Park Shopping Centre
PARKING: Parking is available for guests only. For safety and security reasons, all non-residents to kindly park outside please. Visitors are to leave by 10:30 pm and are not permitted to stay over.
PETS
We have two dogs, Bella, and Titan, they are very friendly, love to play and do not run out of the gate. However, when opening the gate, please watch out for people walking their dogs, as this may tempt our dogs to run out. We also have four cats: Nikita, Chaplin, Misty, and Chloe. Please do not feed the animals and do not let them spend the night inside.
PLACES OF WORSHIP: There are various places of worship around Moonflower Cottages; please check online for your nearest one.
POLICE: Nationwide Emergency Response – 10111, Linden Police Station, 011 888 9299, 30 Boundary Road, Linden.
PRINTING/PHOTOCOPIES/PARCELS: Postnet is at the Victory Park Shopping Centre.
PUBLIC AREAS: Please keep it clean. You have use of the garden by the pool, the pool and braai area. Please do not use our private garden in the front of our house.
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QUAINT: Parkhurst and Linden are two quaint neighbouring suburbs, with lovely shops and restaurants.
QUERIES: Should you have any queries, please contact reception.
R
REMOTES: Remotes for the gate are provided at check-in. The gate closes automatically after 20 seconds, although we urge you to please close the gate with the remote when you have entered or left the property, for the safety and security of everyone on the premises.
REPAIRS: As this is ongoing, if anything is not working or broken, please advise reception.
RESTAURANTS: There are several restaurants close to Moonflower Cottages: Linden 4th Avenue, Greenside Gleneagles Road and Parkhurst 4th Avenue & surrounding areas.
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SWIMMING: Swimming is at your own risk. The average water temperature °C in Summer, 22 – 25 °C. Please ask reception for suitable swimming towels, as we would prefer it if you do not use the white bathroom towels.
SAFETY AND SECURITY: As safety and security is important, you are advised to
take the same precautions you would take in any big city throughout the world
SPA/BEAUTY PROFESSIONALS/SALONS: We have a beauty salon right next door to Moonflower – 011 888 6262, 8 Yaron Avenue, Victory Park, Randburg.
SAFARI: There are Game Lodges in less than 3 hours from Johannesburg, Waterberg, Pilanesberg and Kruger National Park. Please check online for information.
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TV: We have the following channels in the cottages: SABC 1, 2 & 3, MNET 103, and DStv Movie/Sport Channel. If you wish to watch a sporting game, please advise and we will change the channel for you.
TIME ZONE: GMT + 2 hours
TOWELS: Towels are provided in the cottages. If you require additional towels, please ask reception.
TRANSFERS/TRANSPORTATION/TAXIS: Uber is the best and safest way to get around. If you require our driver, Shepard, please contact reception to arrange.
GARBAGE: There are bins located behind the garage if required.
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UBER EATS: Please download the app for restaurants and menus. Make sure to give them the correct address and cell number to call when they are at the gate and look out for your delivery.
UBER: For safe and reliable transportation, we suggest using Uber.
UV RAYS: Johannesburg sun is harsh. Please remember to use sunblock SPF 20+ and take a hat and water with you on tours and excursions.
V
VALUABLES: Please make sure that your valuables are not left unattended.
VICTORY PARK SHOPPING CENTRE OPENING HOURS: We have various stores there, opening times at 9am – 6pm, however Woolworths open till 8 weekdays.
VISITORS: Parking is available for guests only. For safety and security reasons, please let us know if you are expecting visitors. All non-resident visitors to kindly park outside. Visitors are to leave by 10:30 pm, please, and are not permitted to stay over.
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WALKING: Enjoyable walks in Delta Park and Braamfontein Spruit, all within walking distance.
WATER: Water from the taps is safe to drink; please do not waste water.
WEATHER: We have attached the average
weather climate and rainfall for your reference.
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EXCELLENCE: We work hard to make your stay as pleasant and comfortable as possible. If you have any recommendations about how we may improve our services to you and other guests, please feel free to let us know.
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YOU: Without our
guests, we would have no guesthouse. Thank you for choosing us as your
accommodation for this visit.
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Wishing you a good night’s sleep!
All cottages have a flat screen TV, WIFI, fan, electric blanket, and an emergency light in the kitchen.
Sleeper couches are available in No 1, 3 and 5 if required for an additional cost. Three quarter beds available in No 6 & 7 if required.
Cottage 1 – Fully equipped kitchen, queen-size bed, lounge, bathroom with shower.
Cottage 2 – Fully equipped kitchen, queen-size bed, lounge, bathroom with shower.
Cottage 3 – Fully equipped kitchen, queen-size bed, lounge, bathroom with shower.
Cottage 4 – This duplex cottage has a fully equipped kitchen, queen-size bed, lounge, bathroom.
Cottage 5 – Fully equipped kitchen, queen-size bed, lounge, bathroom with shower.
Cottage 6 & 7 – Fully equipped kitchen, king-size bed, lounge, bathroom with shower.
To find out more about Moonflower self-catering cottages, give them a call on 011 888 2667 or email jamie@moonflowercottages.co.za. Visit their website at www.moonflowercottages.co.za. Find them at 12 Yaron Ave, Victory Park, Johannesburg, 2195.
