Accommodation

The Royal Palm Hotel offers guests unsurpassed attention to detail

ABOVE AND BEYOND

The Royal Palm Hotel, one of the more luxuriant hotels in Durban, offers attention to detail that few other hotels offer.

General Manager, Simon Bailey, says; “Our key driver is to ensure that guests really feel at home, and that we have truly taken the time and effort to notice the things that they prefer, as that is true customer service, and something that my entire team and I strive for.”

Indeed, the Royal Palm Hotel has implemented a programme that includes recording guest preferences for things such as pillows, newspapers and other interests, so that their guests can be provided with relevant perks.

“The driving force behind these and other such ideas that will be implemented in our loyalty programme, is for our entire staff to spend more time on the floor getting to know our guests and their likes and dislikes, and ensuring that this information is disseminated in such a way that it develops a profile on our loyal guest,” adds Simon.

ROYAL PALM HOTEL IS PERFECT FOR BUSINESS AND HOLIDAY VISITORS

Once you’ve visited this stunning hotel, you will understand that the attention to detail in the service and loyalty programme is a natural progression from the incredible design, amazing features and beautiful décor.

The hotel caters for both the executive businessman as well as the discerning holiday maker.

There are 94 luxury apartments, which include 14 penthouses, 60 luxurious Executive Suites, 10 spacious Executive Deluxe rooms and 10 two-bedroom Executive Suites. The penthouse suites are ideally suited for large families and can sleep up to six people.

The state-of-the-art conference venue provides catering for private and corporate events and the Thyme@Royal Palm restaurant is a culinary delight. Meanwhile, the Health & Vitality Centre offers a full range of exercise equipment as well as a sauna and showers.

LOCATION, LOCATION, LOCATION

The Royal Palm Hotel is located on the prestigious Umhlanga Ridge opposite the Gateway Theatre of Shopping.

Close by, the N2 freeway provides quick access to the rest of Durban and all that it has to offer visitors. The famous beaches of Umhlanga are also just down the road.

To book your stay or for any enquiries, call 031 581 8000 or visit them online at www.royal-palm.co.za.

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Actually, Home Food and Travel offers a lot more than just reviews of accommodation, restaurants, spas and adventure activities. We also visit great destinations, receive advice from interior designers and stop to smell the roses and taste the coffee.

Our team of journalists are seasoned travels and love visiting the myriad of exciting places around South Africa. Whether it is off the beaten track or in the heart of the top attractions of the country, we’ll be there,

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Expensive is not always better. Our team at Home Food and Travel will tell you that they have camped in areas with limited ablutions and had a wonderful holiday. They have also spent a night in a five star hotel only to be disappointed because their expectations exceeded the experience.

The reason for your travels will also affect your choice. A business trip requires different amenities to a beach holiday.

Our articles, reviews and experiences can certainly help you make your decision.

Restaurants with a good mix of service, food and ambiance

To my mind a great restaurant offers three things – excellent service, great food and a wonderful ambiance. Of these, service is the most important.

No matter that the food is delicious and the setting delightful, poor service can ruin the occasion. However, great service combined with mediocre meal and a plane jane restaurant can still be a pleasant night out.

We’ve eaten in restaurants that are really dirty but with incredible food and couldn’t help but give a rave review. We’ve also hardly noticed what we ate because the setting was just amazing.

However, the best restaurants come with the best of service, food and ambiance.

Spas are the ultimate relaxation aid

How do you know when you have had a great spa experience? The answer, of course, is when you doze off on the treatment table.

Well that’s our theory anyway. It also doesn’t take a grand location with enormous facilities for a spa to be really good

A small, personal spa that is owner run can result in the best massage you have ever experienced. However, the grand spas in five star hotels offer unsurpassed facilities in an environment that just makes the stress in your shoulders and neck melt away before you even finish checking in.

Adventure!

You don’t have to be an adrenaline junky to enjoy an exciting experience. In fact, what are commonly termed adventure activities usually have incredibly high safety standards and unblemished safety records.

Ziplining, bungy jumping and shark cage diving are all very safe. It’s just that our mind tells us we are craaazzzzyyyy to be doing this.

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We’re out looking or those great places of accommodation, restaurants, spas and adventure activities.

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